CommunitiesThrive®
Human-centred AI for councilsCommunitiesThrive® partners with councils and community organisations to design and deliver human-centred AI products, workflows and research — including PlacePulse AI, AgileFlow AI and advisory services that keep people, trust and local context at the centre.
An always-on engagement platform powered by InterplAI™ multi-agent architecture. PlacePulse delivers representative, auditable feedback for smarter public services—bridging the gap between episodic consultation and internal operational data with transparent, explainable AI analysis.
| Designed for | Local government and public sector organisations across AU/NZ/UK/CA—including housing, health, education, and community services |
|---|---|
| The engine | Powered by InterplAI™ multi-agent orchestration (e.g., Generator, Critic, Risk Assessor, Community Advocate, Synthesiser) to support transparency and explainability |
| Engagement | Always-on, statistically representative feedback using adaptive quotas, weighting, and targeted oversampling |
| Channels | SMS, phone/CATI, email, web/PWA, kiosks, QR codes, CRM triggers, fieldwork tablets, assisted interviews, postal activation |
| Compliance | GDPR and local privacy laws; ISO 27001-aligned controls; region-specific duties (e.g., Best Value, PSED, TSMs, NDIS); local data residency options (AU/EU/UK/CA) |
| Analytics | Explainable AI analysis, contextual peer benchmarking (including LG Inform Plus for UK), trend analysis, and improvement recommendations with audit trails |
| Deployment | Typically live in 2–4 weeks; integrates with TechnologyOne, Salesforce, Microsoft 365/SharePoint, Objective, Civica, and Placecube (UK) |
Every community deserves the tools to thrive. We help residents, tenants, and clients shape smarter, fairer, more responsive public services—wherever they are—through transparent AI that strengthens human expertise rather than replacing it.
PlacePulse isn’t just a survey tool—it’s a multi-agent AI system designed for democratic governance and public accountability:
Long-term trends and contextual comparisons are essential for performance management. PlacePulse protects your historical baseline while enhancing insight with AI-supported benchmarking that goes beyond simple averages.
| Traditional approaches | PlacePulse AI |
|---|---|
| Ad hoc or annual surveys | Continuous, live community intelligence |
| Project-only engagement portals | Multi-channel, service-level feedback |
| Isolated data points | Contextual peer benchmarking using sector datasets |
| Under-represents vulnerable groups | Adaptive quotas and oversampling to improve representation |
| Opaque AI summaries | Multi-agent verification with auditable reasoning trails |
| Manual, slow reporting | Automated reporting and insight updates in minutes |
| Insights not tied to delivery | Findings linked to tracked improvements |
| Resource intensive | Scalable, efficient, modern |
Results vary by context, service mix, and fieldwork design.
Pricing in local currency (AUD/NZD/GBP/CAD). Final pricing depends on scope, volume, and any consortia discounts. UK councils: delivery via Placecube partnership.
| Entry | From $15,000/year — up to 5 services; core reporting; local hosting; standard support |
|---|---|
| Standard | From $30,000/year — 6–20 services; multi-channel; advanced features; priority support |
| Enterprise | From $55,000/year — unlimited services/consortium; custom integrations; advanced analytics; participatory modules; dedicated support |
Streamline public sector workflows with transparent, auditable AI. Powered by InterplAI™ multi-agent orchestration, AgileFlow AI produces 60+ governance and compliance outputs—board packs, policies, minutes, risk plans, EqIAs, and more—in minutes, with traceable reasoning you can review and defend.
| Purpose-built for | Councils, government agencies, housing, health, and non-profits across AU/NZ/CA/UK |
|---|---|
| How you trigger | Email to comply@agileflow.ai, a simple web form, or automated CRM/DMS workflows |
| Outputs | Board packs, policies, agendas/minutes, risk plans, EqIAs, ESG/NDIS reports, and more (60+ document types) |
| Multi-agent engine | InterplAI™ coordinates Generator, Critic, Synthesiser, and Risk Assessor agents to support quality, compliance, and explainability |
| Security | GDPR and local privacy compliance; ISO 27001-aligned controls; local hosting options (AU/EU/UK/CA) |
| Integrations | TechnologyOne, Objective, Civica, SharePoint, Salesforce, Microsoft 365, Placecube, and more |
| Time to value | Outputs in minutes; no new interface to learn; audit trails included |
| Traditional tools | AgileFlow AI |
|---|---|
| Meeting-focused; limited templates | Policy and compliance drafting across 60+ document types |
| Manual preparation and formatting | Rapid first drafts with audit-friendly traceability |
| Generic workflows | Designed for councils and public/voluntary sectors |
| Limited explainability | Multi-agent reasoning with reviewable trails |
| Weak provenance | Structured linkage to supplied source materials and inputs |
Example request: “Please draft an equality impact assessment for our new housing policy. Attached: policy draft, demographic data, previous EqIA template.”
Council teams use AgileFlow AI to reduce preparation time, improve consistency, and accelerate turnaround for board packs and regulatory submissions.
“AgileFlow AI has transformed our policy and compliance reporting. We now have traceability for every draft—and can explain our AI-assisted work to reviewers.”
Pricing in local currency (AUD/NZD/GBP/CAD). Final pricing depends on scope and volume.
| Starter | From $5,000/year — one team; 25 documents/month; standard templates |
|---|---|
| Professional | From $10,000/year — up to 5 teams; 100 documents/month; custom templates; priority support |
| Enterprise | From $18,000/year — unlimited teams and documents; custom workflows; white-label options; dedicated support |
| Bundle | Special rates for PlacePulse AI users (integrated data-to-document automation) |
Award-winning public sector consulting across strategic planning, service reviews, needs assessment, engagement, and digital transformation. We deliver evidence-driven solutions for councils, non-profits, and community builders—an agile, modern alternative to traditional consultancies, enhanced by proprietary analytics and practical AI tooling.
| What you need | CommunitiesThrive® | Traditional firms | Big 4 |
|---|---|---|---|
| Local government strategy & IP&R | Custom, analytics-enhanced | Traditional approach | Broader focus (often less LG-specific) |
| Full service reviews | Operational + digital transformation | Standard methodology | Often less agile |
| Advanced AI & analytics | Proprietary platforms and tooling | Variable / often third-party | Variable / typically generalised |
| Inclusive, multilingual engagement | Multicultural + digital + offline | Project-limited | Less common |
| Grant & funding applications | Proven success ($5M+ secured) | Occasional | Not a typical focus |
| Evidence-driven outcomes | Embedded statistical rigor | When feasible | Variable by team |
Our Research & Innovation division advances multi-agent AI, sector intelligence, and practical digital solutions. From InterplAI™ to purpose-built platforms and original research, we push capability responsibly—grounded in transparency, governance, and real-world impact.
An orchestration system that coordinates specialised AI agents (Generator, Critic, Synthesiser, Risk Assessor, Community Advocate) to support transparent, auditable, explainable outputs—designed for democratic governance and high-stakes public sector use. InterplAI™ powers PlacePulse AI and AgileFlow AI. Patent filings in preparation.
In-house SaaS platforms used by 100+ organisations across Australia and expanding internationally—built through years of R&D in continuous engagement, representative sampling, compliance workflows, and explainable analytics.
Sydney’s jazz gig guide with automated, frequent updates powered by proprietary crawling and AI synthesis—demonstrating scalable, self-maintaining automation across public listings and venue sources.
Visit SydneyJazz.com.au/gigs →
A mixed-methods assessment combining short-answer (AI-assessed) and adaptive rating questions in a dialogue format. Launching 2025.
We produce research and thought leadership on democratic AI, engagement methodology, public sector innovation, and digital transformation—designed to be academically credible and practically useful.
A practical research service delivering best practice, sector intelligence, and concise summaries designed for councils and public sector teams.
We believe innovation should be practical, ethical, and measurable. Our work is guided by:
We partner with universities, research institutions, and forward-thinking organisations on:
To learn about research outputs, platform updates, or collaboration options, contact us to discuss your goals or request research support.
We’re a multidisciplinary team delivering inclusive, AI-enabled solutions for engagement, insight, compliance automation, and lasting community impact— co-designing with councils and community organisations across Australia, New Zealand, the UK, and Canada.
Every community deserves the tools to thrive. We blend next-generation platforms, rigorous research, and deep sector expertise to help build smarter, fairer communities—empowering people through technology, not replacing them. Our commitment is to transparent, explainable AI that supports human judgment and democratic governance.
We partner with Market Facts Pty Ltd (established 1975), led by Lesley Gibbs—experienced leaders in market and social research. This partnership supports robust analytics across major projects, including the LGAQ Customer Satisfaction Study and 40+ council research programs.
Dr Chris Budhan — Founder & Managing Director
Dr Budhan brings expertise in local government transformation, digital engagement, and AI product development, combining academic training with practical delivery across diverse council contexts.
A multi-award winner (IAP2 Core Values Awards 2014/2015/2023, UN LivCom Award 2012, Heart Foundation Award 2016, Parks & Leisure Australia NSW/ACT Award of Excellence 2019), he has led projects across 100+ local government areas.
He is the architect and developer of PlacePulse AI, AgileFlow AI, and InterplAI™ multi-agent architecture.
His professional background includes senior executive roles managing teams of 20+ staff and budgets exceeding $6M across councils including City of Kwinana (WA), City of Greater Geraldton (WA), and Hornsby Shire Council (NSW), and academic work with UTS’s Institute for Public Policy and Governance.
Lesley Gibbs — Research Partner, Managing Director, Market Facts Pty Ltd
A national leader in social research, community satisfaction measurement, and council benchmarking with 30+ years’ experience. Lesley provides methodological oversight and statistical validation across CommunitiesThrive® research initiatives.
Extended team: Platform architects, data scientists, engagement specialists, trauma-informed advisors, senior consultants, and compliance experts distributed across AU, NZ, CA, and the UK.
“Their platform and insights strengthened our ability to understand complex stakeholder data and make evidence-based infrastructure decisions.”